Frequently Asked Questions
Spotify Pro FAQ - Providing new features introduction and the answers and explanations to the FAQ about Spotify Pro. Almost all the answers can be found here. If you want to know more detailed questions, you can also join our Telegram or Discord for help.
What is the "App not Installed" error?
These errors are uninformative but most often happen for the following reasons:- Insufficient free space on your Android device.
- Blocked by android security.
- One of the reasons in the "parsing error" section below.
- For insufficient free space errors, free up some space on your device then try again.
- For installs blocked by security, depending on your Android version you may have to enable apps to be installed by unknown sources. See Google for more info.
What is the "There was a Problem Parsing the Package" error?
Parsing errors are somewhat generic and can be caused by multiple things including:- Incomplete or corrupted download.
- APK signature mismatch.
- Incompatible hardware.
- Downgrading to a lower version number.
- For incomplete or corrupted APK issues you can try re-downloading the app.
- APK signature mismatch can be fixed by uninstalling the current app first.
- If attempting to downgrade to a lower version number, you must first uninstall the current app version.
What can I do if Spotify Pro keeps crashing and not responding?
The problem is always caused by version upgrade. Try clearing the cache and trying again.
If that doesn't work, uninstall and install the stable version.
- Force stop app and clear the cache/app data.
- Uninstall app and install again.
- Install Stable Versions and try again.
Need I register a new account for Spotify Pro?
Actually, you can use any free accounts, existing account or new account.
If you have any concerns about using mod apps, we recommend that you create a new account with email.
Why I can't login and always get unknown error?
Recently, Spotify introduced changes that caused issues logging into Spotify.
Please update your Spotify Pro to 9.0.36.931 or above version to resolve the problem.
Why I got 14 days warnings then logged out?
Starting from August 2024, Spotify has started to do this for accounts which are not connecting in their "home" region after 14 days. You will need to change your Spotify region in account settings to match the IP location or use VPN to change your IP region to match the account region at least once every 14 days.
Follow the below steps to resolve the problem:- Go to Spotify Website to reset your account password.
- Clear all cache data, or uninstall the mod and install again.
Why I can't listen music and appear the empty playlist?
Starting from August 2024, Spotify has started to do this for accounts which are not connecting in their "home" region after 14 days. You will need to change your Spotify region in account settings to match the IP location or use VPN to change your IP region to match the account region at least once every 14 days.
Follow the below steps to resolve the problem:- Go to Account Profile to check your Account Region (e.g. Your account region is India).
- Turn on VPN and switch to another region (e.g. Japan or USA), and ensure your IP has been changed (you can check IP via IPinfo).
- Go to Account Profile again and do page refresh, then update region to the same as step 2.
- Close Spotify app and clear app cache, then restart app.
Why aren't lyrics working?
Spotify has disabled lyrics for free-tier accounts as of May 1, 2024. Initial testing of lyrics restrictions first started in August 2023 and lyrics were removed for select songs on select accounts. Spotify's data showed that enough people moved to a paid-premium subscription to get lyrics back during this trial period and have now removed all lyrics for all free-tier accounts in hopes that users will continue switching to premium.
Technically, Spotify allows THREE(3) songs with lyrics per month but due to the mod patches this limit of 3 will not work for most users.
Unless Spotify officially adds lyrics back for free-tier users in the future, users wanting lyrics will need to subscribe to Spotify premium or use a 3rd-party lyrics app such as MusixMatch, Genius, etc.
Why I get ads when casting or using Spotify Connect?
When casting or using Spotify Connect the audio is no longer sourced from the mod but instead handled directly between the Spotify API and the device you are casting/connecting to, so free accounts will get ads.
To avoid ads on external devices, connect your android device via line-out cable or bluetooth, then play from the mod.
Why Mod isn't working with Android Auto
Spotify mod works with Android Auto. If Spotify is not showing up in Android Auto:- Enable "Developer Mode" in Android Auto.
- Allow "Unknown Sources" from within Android Auto's Developer Mode.
- Open the Spotify app on your phone before connecting to Android Auto.
What is Cloned Version?
In short, the Cloned Version is the same as the usual mod -- ONLY the package name has been changed.
Some users may have a phone with Spotify pre-installed and they are unable to disable or uninstall the pre-installed version which blocks them from installing the standard mod. The clone app has a different Android package name than the normal mod or stock/official version and allows these users to install the mod.
Android's security does not allow installing/updating an APK that shares the same package name as one currently installed if the signatures do not match. The xManager Spotify mod versions and the official stock Spotify versions have different signatures but both use the same package name, com.spotify.music, this is why uninstalling the Official Spotify version first is required when using the mod. This also explains why those with pre-installed Spotify versions are unable to use the mod and why we offer a "clone" version of the mod for those users.
What is the differences between Spotify Pro and Spotify X (Plus)?
Spotify X (Plus) is the Cloned Version of Spotify Pro, and Advanced or Experimental Features(e.g. Lyrics) will be added to Spotify Pro first.
These 2 mods can share local files and can be coexist (but can't coexist with official and other 3rd spotify mods)
What is Experimental and Stable version?
| Type | Feature |
| Stable | Default theme and app with minimal patching for blocking ads, unlocking skips and forced shuffle. |
| Experimental | Everything from stock but includes advanced features (e.g. download feature) maybe not stable in certain devices. |
What can I do if Spotify is pre-installed on my device?
Uninstall pre-installed app before using the mod. If the app cannot be uninstalled due to being a forced system or vendor app you will need the Cloned Version.
Why I can't download songs?
Follow the below steps to resolve the problem- Ensure you are using the right version of Spotify Pro downloaded from our website or the offical links.
- Ensure your phone device has enough free space, and grant the permission required to Spotify Pro.
- If you can't download songs yet, use VPN (e.g. Turbo or any other) then try again. Since the download service is blocked in some certain regions.
- Force stop app and restart app, then try downloading again.
- Uninstall and install mod app, then try downloading again.
Why I can't access cellular streaming on very high quality audio?
If using a free-tier account -- NO! Very High (or higher) audio quality requires a paid premium subscription. Spotify does not allow free-tier users to listen to higher quality music and current music licensing deals require the user to have a paid premium account.
The mod acts no differently than the official Spotify app, offering up to "High" quality audio. If using a paid premium account -- YES! The mod does not remove any premium features for paid-premium users.
Can Spotify Pro work with Shazam?
- Go to App Settigns -> Spotify info.
- Step into Defaults -> Set as default.
- Enable supported links and choose the supported web address.
- Now when you listen music with Shazam, you can open Spotify Pro via top right corner link. It is useful when you find music then add to favorite songs of your Spotify Account.