Frequently Asked Questions
Spotify Pro FAQ - Providing new features introduction and the answers and explanations to the FAQ about Spotify Pro. Almost all the answers can be found here. If you want to know more detailed questions, you can also join our Telegram or Discord for help.
Need I register a new account for Spotify Pro?
Actually, you can use any free accounts, existing account or new account.
If you have any concerns about using mod apps, we recommend that you create a new account with email.
Why I can't login and always get unknown error?
Recently, Spotify introduced changes that caused issues logging into Spotify.
Please update your Spotify Pro to 9.0.36.931 or above version to resolve the problem.
Why I got 14 days warnings then logged out?
Starting from August 2024, Spotify has started to do this for accounts which are not connecting in their "home" region after 14 days. You will need to change your Spotify region in account settings to match the IP location or use VPN to change your IP region to match the account region at least once every 14 days.
Follow the below steps to resolve the problem:- Go to Spotify Website to reset your account password.
- Clear all cache data, or uninstall the mod and install again.
Why I can't listen music and appear the empty playlist?
Starting from August 2024, Spotify has started to do this for accounts which are not connecting in their "home" region after 14 days. You will need to change your Spotify region in account settings to match the IP location or use VPN to change your IP region to match the account region at least once every 14 days.
Follow the below steps to resolve the problem:- Go to Account Profile to check your Account Region (e.g. Your account region is India).
- Turn on VPN and switch to another region (e.g. Japan or USA), and ensure your IP has been changed (you can check IP via IPinfo).
- Go to Account Profile again and do page refresh, then update region to the same as step 2.
- Close Spotify app and clear app cache, then restart app.
Why I can't download songs?
Follow the below steps to resolve the problem- Ensure you are using the right version of Spotify Pro downloaded from our website.
- Ensure your phone device has enough free space, and grant the permission required to Spotify Pro.
- If you can't download songs yet, use VPN (e.g. Turbo or any other) then try again. Since the download service is blocked in some certain regions.
Why I can't see lyrics for some certain songs?
Please note that not all songs have the lyrics, and the availability of the lyrics feature and the lyrics themselves can vary over time, as well as between markets, and depending on the agreements we have in place with our rights holders.
Spotify has disabled lyrics for free-tier accounts as of May 1, 2024. Initial testing of lyrics restrictions first started in August 2023 and lyrics were removed for select songs on select accounts. Spotify's data showed that enough people moved to a paid-premium subscription to get lyrics back during this trial period and have now removed all lyrics for all free-tier accounts in hopes that users will continue switching to premium.
Why I can't access cellular streaming on very high quality audio?
If using a free-tier account -- NO! Very High (or higher) audio quality requires a paid premium subscription. Spotify does not allow free-tier users to listen to higher quality music and current music licensing deals require the user to have a paid premium account.
The mod acts no differently than the official Spotify app, offering up to "High" quality audio. If using a paid premium account -- YES! The mod does not remove any premium features for paid-premium users.
Can Spotify Pro work with Shazam?
- Go to App Settigns -> Spotify info.
- Step into Defaults -> Set as default.
- Enable supported links and choose the supported web address.
- Now when you listen music with Shazam, you can open Spotify Pro via top right corner link. It is useful when you find music then add to favorite songs of your Spotify Account.